Delhivery is a leading logistics and supply chain solutions provider in India, offering a wide range of services to streamline your order fulfillment process. By integrating Delhivery with ZenBasket, you can enhance your store’s efficiency and provide a seamless experience to your customers from order placement to final delivery.

To enable Shippo in your store, go to the Plugins menu. Under the Third Party Plugins tab, search for ‘Delhivery’ and enable the plugin.

Enter the Client name and the Delhivery Token. Click on Save. Your plugin gets enabled successfully.

Note: Both the Client name and Delhivery Token can be obtained from the Delhivery website once you create an account and log in.

Go to settings and choose API Setup from the sidebar. Copy the API token. This must be entered in the Delhivery Token Field.

Click on the +Raise Issue button to request an ID. This ID should be entered in the Client name field.

How to view the Delhivery Orders?

1. In the Orders menu, click on the Delhivery Orders.

2. Only packed orders will be listed on the Delhivery Services page.

   

3. In the Ready for shipping tab, a table contains all the packed orders.

4. Click on the filter icon to filter the order list based on payment mode and custom date. Click on Apply.

   

5. Click on the + symbol to add the shipping details.

   

6. Enter the weight, height, length, and width. Enter th seller name(optional) and select the shipment mode. Surface mode is the default mode and Express mode ensures faster delivery. You may also view the amount estimate by clicking on the Estimate Amount button.

7. Click on Create Order. Delhivery order gets created successfully.

8. The order gets move to the Delhivery orders tab.

   

9. Click on the filter icon to filter the orders based on status, payment mode and custom date.

   

   Delhivery Status

   Possible values for status and description are available below.

   Status	Description
   Manifested	The orders are packed and ready to collected for shipping
   Collected	The package has been collected by Delhivery from the store location
   DTO	Direct to Origin. The package is not received by the customer and is returned to the store
   RTO	The package is en route to be returned to the sender or has been returned successfully
   Dispatched	The orders are out for shipping
   Scheduled	The package has been scheduled to be delivered by delhivery
   In Transit	The package is en route to be delivered to the sender
   Pending	The package is yet to be collected
   Delivered	The package has been delivered to the customer
   Canceled	The shipping is canceled

10. Click on the the shipping icon in the top right corner. In the dialog box, enter the Pick up date, Package count, Pick up timemand choose the store address(pick up location).

    

11. Finally, click Send Request. Pickup request is created successfully.

    

12. In the “Delhivery Orders” tab, click on icons under action to carry out processes like, Refresh the current status, Print the Shipment Label and Cancel the order.

    

13. Click on Refresh icon to update the current status of the order.

    Note: the status will be automatically updated once in a day ata particular time.

14. Click on the Print icon to print a Shipment label that can be used on the package.

15. Click on the Cancel icon to cancel the shipment.