Discounts

Offers help customers get a discount on their orders & aid business owners to move accumulated stock at a faster pace. A promo code/coupon is a code that a customer can enter at checkout to get an offer. It may be a combination of letters and/or numbers or a word.

When a coupon is applied at the checkout, the discount amount is deducted from the order subtotal. The order subtotal is the total cost of all items in the cart excluding taxes and shipping. Сustomers can apply only one coupon for every order.

Customers can be offered a discount as a percentage (10% off) or a fixed value ($5 off). Discount coupons may be activated or deactivated. Coupons can be availed by the customers only if they are enabled by the admin.

Details such as the number of times a code can be used, a minimum order amount before the code can be used, and the amount to be discounted up to (in case of percentage discounts) can also be specified.

Creating Discount

  1. Choose the Discounts menu.

  2. Click Add Discount.

  3. Enter the basic information like promo code, description, discount type(Percentage or fixed amount), discount value, etc. Check the Enablecheckbox to allow the customers to avail of the discounts. You can also deactivate the discounts by checking the checkbox Hide from Store.

  4. If the discount type is Percentage, enter the percentage discount value and the maximum discount value (regardless of the purchase value).
  5. In the Discount restriction section, specify the restriction type viz., Minimum quantity of items, Minimum purchase amount from which the offer should apply or none.
  6. Enter the restriction value, usage limit(number of times promo code can be used), and the usage limit per customer(number of times promo code can be used by a single customer).
  7. In the schedule section, enter the dates from/till which the offer is valid. If the coupon needs to be valid for one day, give the same dates in both fields.
  8. In the Customer eligibility section, you can choose which type of customer these discounts will be applicable to. Discounts can be made available to certain customer groups, certain roles or certain countries.
  9. Finally, click the Save Discount button to save the changes.

Edit/view/Remove/Delete Discounts

  1. Choose the Discounts menu.

  2. Click on the edit icon to change existing offers.

  3. Click on the Time icon to view the discount history.

  1. Click on the close icon to deactivate the discount.
  2. Click on the delete icon to remove the offer.
  3. Click Save Discount to save the changes.

How does an offer work?

When there are active offers, the coupon codes can be used by the customer while the checkout process. If there are no active offers, a pop-up window will appear having an invalid coupon message.

For example, the subtotal is ₹169.30, Now we apply a coupon 9DTIMT by choosing the promo code and clicking on Redeem Coupon.

When the coupon is applied, the discount amount or percentage is deducted from the subtotal and now the subtotal is deducted by ₹5.00 and is ₹164.30.