Email notifications are email messages that are automatically sent to the customer from the store so they don’t miss important information or activity that’s taking place in the app. For example, emails are sent after they have successfully placed an order, the order is shipped, the order is delivered, etc.

Now the Mail log gives information about the mails sent and the status of the mail.

How to view the Mail Logs?

1. In the Logs menu, Select the Mail Logs Sub-menu.

2. It consists of two tabs: General Mail Logs and Custom Mail Logs

3. The General Mail Logs Tab lists all store-sent emails with details like Template Name, From and To email addresses, Status, Date, Time and available Actions.

   

4. You can search for a specific Template Name or recipient mail using the search bar.

5. To preview the admin-sent email, just click the View icon under the Actions tab. This provides a preview of the email content.

   

6. Click on the filter icon to filter the list based on Template Name, Custom Date, and Status.

   

7. You can sort general mail logs in four ways: “Recently Sent First” puts the newest emails at the top, while “Recently Sent Last” places them at the bottom. For template names, “Template Name A to Z” organizes them alphabetically, and “Template Name Z to A” does the reverse.

8. The custom mail log tab lets users track and review their individual email communication. It offers easy access to sent and received emails for efficient correspondence management.

9. To set up custom email notifications, go to Settings, select Custom Email Notifications under Notifications settings. Click Send Email Notification, enter recipient details, subject, content, and then click Send.

   

10. In the Mail logs menu, you’ll find the Custom Mail logs Tab. This tab provides a detailed list of logs.

    

11. Navigate to the Email Marketing main menu, choose Campaign, and click Create Campaign.

12. Enter Campaign Information, including Campaign Name and Subject, and choose “Specific Customers” in the “Send To” section.

    

13. Select the Mail ID(s) and a Segment or Customer Group under the general tab.

14. Go to the Template tab, pick a template from the dropdown menu, and proceed.

    

15. Then move to the Review tab and click on the Send Campaign button.

    

16. Now click on the Send campaign or Test Mail and enter the Recipient Email and click Send. The test emails are sent successfully.

    

    

    

17. You can check this mail in the Custom Mail Log tab in the Mail log menu. You can also preview the mail sent by clicking on the eye icon under the actions tab.

18. Click on the Filter icon to filter the list based on Custom Date, and Status.

19. Click on the Sort icon to sort the logs based on Recently send first and Recently send last.