Online reviews impact the sales of your products a lot. Positive reviews can drive sales and can have a lot of effect on how customers view your products. Zenbasket lets customers give reviews on delivered products. The store owner can view these reviews, enable or disable them or even approve or disapprove them. These reviews impact the star ratings for a product that is displayed in the product listing on the product page.

How to View Product Reviews?

  1. In the Products menu, choose the Reviews sub-menu.

  2. A list of all product reviews is displayed with details like Product Name, Customer Name, Title, Ratings, Created Date, Availability, etc.

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  3. Enable the Publish toggle if you want the reviews to be displayed in the product listing. Disable to hide the reviews in the storefront.

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  4. If the customer edits the review after it’s published, the review toggle automatically turns off.

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  5. Click on the Eye icon to view the reviews in detail.

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  6. Click on the Delete icon to delete the review.

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  7. Click on the Filter icon to filter the review based on the ratings, date range and status.

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  8. Click on the Import icon and Click on the link Sample Template on the pop box that appears. An Excel sheet gets downloaded.

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  9. Enter the details like Brand Name, Search keywords, Description and Image name along with the file extension(.jpg or .png) in the sheet and Save.

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  10. Click Add File. Browse and select the excel sheet from the local drive.

  11. Click Upload to add all the data to the Reviews.

  12. To export the Reviews, click on the Export Icon to download an excel file. While exporting, you have to choose one of two export options: Export all data in the current page - To Export all the reviews for a particular range mentioned at Item per page. Export all the data - To download all the reviews without any range.

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  1. Edit the details and save the file.

  2. Click Import.

  3. Click Add File. Browse and select the excel sheet from the local drive

  4. .Click Upload to add all the data to the reviews.